F.A.Q.- Frequently Asked Questions

General information and overview

A fully integrated SaaS solution for the 100% digital booking & management of test drives, replacement vehicles, long-term rentals and car subscriptions – especially for car dealerships, importers, manufacturers, trade fair and event organizers. With the Test Drive Butler, you can digitize the management of test drives and fleets.

  • Individual car dealerships (including smaller businesses)
  • Entire dealer networks & group locations
  • Importers / manufacturers (white label possible)
  • Event & campaign organizers (e.g. car show, racing days, track events)

The test drive butler is not just a scheduler, but a complete automotive-specific system:

  • Fleet management with real-time availability & condition (fleet management)
  • Automatic assignment of suitable vehicles
  • Digital driver’s license & ID card upload
  • Digital contracts with a legally secure signature
  • Integrated ticket store for chargeable test drives / events
  • DMS & GMS connection (REST API)
  • Comprehensive reporting & lead qualification
  • Customizable emails & customer notifications
  • Form builder for additional simple lead capture
  • Highly scalable for international use
  • Multilingualism
  • Campaign capable
  • White label solution – complete branding possible

Yes, the test drive butler has an integrated solution for clear & easy fleet management. Vehicles can be planned and monitored. Various purposes such as trade fairs, events, test drives and vehicle rentals are also clearly displayed.

For car dealers & dealerships

Usually 1-5 working days (depending on customization). There are ready-made embed codes or API integrations. Many retailers are live in under 48 hours.

No. The butler can usually be integrated using copy-paste code (similar to a Google Maps widget). However, we also offer customizing for perfect design matching.

Yes – integrated payment store (Stripe connection or other) for e.g. race track / track test drive, VIP events etc..

Test drives with high-priced vehicles can also be made optionally via “private links” and booking codes.

Very strongly reduced by:

  • Pre-upload driver’s license + ID
  • Digital contract acceptance
  • Reminder e-mails/SMS
  • Optional: deposit / booking fee

For manufacturers & importers

Usually 1-5 working days (depending on customization). There are ready-made embed codes or API integrations. Many retailers are live in under 48 hours.

Yes, you get a central dashboard with multi-level rights management:

  • Central campaign planning & approval
  • Automatic distribution to participating retailers
  • Real-time overview of all bookings, no-shows and vehicle availability in the network
  • Various roles
  • SSO option
  • Consistent brand experience and CI (no different styles)
  • Central management of campaigns (e.g. “30 days of e-mobility campaign”)
  • Standardized database → better reporting & lead scoring across all locations
  • Less support effort (only one platform instead of different tools)
  • Easier integration into national campaign websites / microsites
  • Always up-to-date vehicle databases with data and images for the network

Very good. The Test Drive Butler is currently used in many international markets for events and campaigns of all sizes. Thanks to the additional option of the integrated ticket store, the system can also be used for paid events, such as racetrack events.

The test drive butler is also an ideal tool for use at trade fairs, as it allows a combination of test drive hot leads and normal leads (for example at the IAA). The system also has a QR code booking function for quick on-site bookings, as well as customized trade fair campaign pages.

Yes – Fleet management with model groups, assignments (“Only certain models for this campaign”), cross-location availability display and prioritization of certain models depending on the marketing objective.

  • REST API for bidirectional connection
  • Webhooks for real-time lead transfer to your central CRM
  • Connection to national DMS / fleet systems possible
  • Export of reports (Excel, API) for central evaluation
  • Partially existing APIs for large CRM solutions.

Yes – multilingualism is one of the core features for international brand appearances, currencies, country-specific data protection & contract templates, time zone management. (naturally also for international campaigns, as well as entire dealer and sales networks)

No list price – this is a customized enterprise solution. The costs are scaled according to: Number of retailers, modules (ticketing, long-term rental, subscription, …), degree of customization and SLA level. → We always start with a workshop / proof of concept, after which you will receive a concrete offer.

Absolutely – this is the standard entry point for manufacturers:

  • 3-6 months pilot with 5-20 dealers
  • Defined KPIs (increase in bookings, lead quality, no-show reduction)
  • Rollout decision afterwards

Technology & Integration

Yes – the Butler has a REST API interface.

  • DMS – Systems
  • GMS / CRM systems
  • Google Analytics / Tag Manager
  • Own lead databases via webhook / API

Yes – there is a web app (responsive) and a native Test Drive Butler event app (iOS) as well as a dealer app for daily business on the vehicle (Android). Most customers work with the web app & event app combination.

Yes, the system is multilingual in both the backend and frontend, as it is used in many international markets.

Data protection & legal matters

In the EU (mostly Austria/Germany), GDPR-compliant, data processing agreement in place.

  • Yes – tried and tested in Austria/Germany/DACH region and implemented with appropriate data protection precautions.